Accessibility Statement

Scope

This declaration applies to the website of Dresden Bike (address: www.dresdenbike.de), operated by Dresden Information GmbH.

Conformance Status

Our website meets the requirements of the Barrier-Free Information Technology Ordinance (BITV 2.0) in accordance with § 5 BfWebG. The basis is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and, where applicable, the European standard EN 301 549.

Non-Accessible Content

The following content is (still) not fully accessible:

• The online booking system is currently not fully accessible. As an alternative, you can book by phone during opening hours at +49 351 501 50 600 or via email at info@dresdenbike.de.

• The website currently does not use a fully semantic structure. However, all content is accessible via the navigation, heading structure, and internal links.

Reasons for Non-Conformance

The deviations are due to technical limitations of the CMS/theme used.

Assessment Approach

This declaration is based on a manual review conducted on September 1, 2025.

Ongoing Improvements

We are continuously working to implement all BITV requirements.

Feedback

For comments or complaints, please contact us at:

Dresden Information GmbH
Email: info@dresdenbike.de
Phone: +49 351 501 50 600

We strive to respond within 5 working days.

Enforcement Procedure

You can contact the central complaints office according to § 12 BfWebG if you are not satisfied with our response:

Office of the State Commissioner for the Inclusion of People with Disabilities
www.inklusion.sachsen.de